BAUHAUS tried everything to improve its internal communication practices by using PowerPoint presentations, documented notes, and scheduled meetings. But with no luck. Most communication was dependent on each manager's individual communication styles, making it hard to ensure the same level of quality across different departments and the entire organization.
If someone didn't get a colleague's update, they would have to seek information in the back room. This proved to be very inconvenient, as employees rarely had the time to sit down on a computer and scroll through emails and documents during their shifts.
Rebecca works as a sales assistant at BAUHAUS. She explains how difficult it was to convey messages and information inside the store during a shift change, with most information only being verbally communicated.
You needed to sit down with a laptop and read the information. Now I can take a few minutes here and there on my phone.
Rebecca
Sales Assistant
Rebecca's daily workload has been greatly improved by the communications platform, and she's excited about the ongoing changes in internal communications at BAUHAUS.
The solution
The perfect all-in-one app
John is a Store Manager at BAUHAUS and noted that management also had difficulties ensuring every employee had access to the information they needed to perform their job. It was actually due to concerns from their staff that management decided to find a better communication solution. They needed a tool where everything was gathered within one place and was easily accessible from a mobile phone.
Hampus Håkerlund, the Sales Manager of Sweden, explains why management decided to implement the Relesys Platform and how it turned out to be the perfect solution:
The staff asked us to make something happen, so they could get all the information in one place - the app was the perfect solution.
Hampus Håkerlund
Sales Manager, Sweden
The platform has made communication and information easily accessible to employees, especially the non-desk workers in each store.
The app has enabled them to access information directly from their phones, so they no longer have to set aside time, leave the store, and sit down with a laptop to get updates from HQ.
They really appreciate that now they can find everything within one place.
Hampus Håkerlund
Sales Manager, Sweden
The result
Socially engaged employees
Daily workflows and routines at BAUHAUS have dramatically improved since implementing their customized Relesys Platform. Alongside the easy access to information, the platform has also brought a new social aspect to the company.
In the app, employees can earn points, compete against each other, and strive to get the highest score. They are rewarded with points for reading specific information, interacting with each other on the social wall, and logging into the app. The point system has added a fun and engaging element to seeking information and staying updated.
