How can you ensure your employees have access to the most up-to-date information and training to properly perform their daily operations? You implement an all-in-one digital solution to combine communications, training, and operations into one accessible platform.
Proper employee communication and training are integral to performance, engagement, and retention. In fact, employees who feel they cannot achieve their career goals through limited (or non-existent) training are 12 times more likely to consider leaving their company.
That’s a lot of wasted time and lost resources, especially considering how long some recruitment processes can be.
And what about the benefits of training? Indeed states that companies with a strong focus on internal communications and training can see increased productivity and performance, consistent work processes, boosted morale, higher retention rates, and a better work environment for all employees.
Seeing as 84% of employees in best-performing organizations are getting the training they need to perform their roles, compared to only 16% in the worst-performing companies, the statistics speak for themselves.
Before
Enter Specsavers
Specsavers and Louis Nielsen Northern Europe were looking for a solution to improve their internal training processes. With 460+ stores in 5 countries and over 5,000 employees, they needed to make sure all employees were receiving consistent and relevant communications and training.
This is where Relesys comes in. Our all-in-one communications, training, and operation platform ticked all their boxes, allowing them to reach, engage, and unite their workforce.
Before Relesys, Specsavers relied on outdated employee engagement and learning systems that required in-person training. Processes were complicated, costly, and ineffective.
Specsavers wanted to change, and the solution was to streamline all processes into one place to improve employee engagement and experience, engage their workforce, and propel their business forward.
The more engaged a workforce, the faster the business goes – it’s really simple.
Richard Owens
Retail and Operations Director of Specsavers Northern Europe
The solution
Consistent and cost-effective training
Specsavers has moved from being exclusively desktop-based to a mobile-first mindset. Initially, they believed their employees did not want to communicate and train on their own devices, but they were wrong.
Digitizing training processes has helped Specsavers make training accessible for all employees. Lessons can now be accessed at any time, anywhere in the world, with just their mobile phones.
And the outcome? The number of training sessions completed has risen from single digits to more than 90% each month.
We’ve never done more training than we do now - the level of engagement with our training module is incredible.
Richard Owens
Retail and Operations Director of Specsavers Northern Europe
